Customers are invited to read carefully these Terms and Conditions for acceptance of business with Tudor Rose Airport Parking.

Definitions
These Terms & Conditions apply to all bookings accepted by Tudor Rose Airport Parking to the exclusion of any other terms.

Service Provided
1a. Tudor Rose Airport Parking provides a Transfer service, transferring cars from airport terminals to car parks and back to the terminal and other services. Tudor Rose Airport Parking parks the cars only in car parks that are high quality car parks with 24-hour security. Tudor Rose Airport Parking cannot accept any liability where damage is caused by third parties i.e. the terms & conditions of that car park shall apply whilst the car is parked (and is therefore outside the control of Tudor Rose Airport Parking) as if the customer had parked there themselves and therefore, you are advised to ensure that your own insurance covers all risks. Tudor Rose Airport Parking does not provide any additional insurance cover whilst your vehicle is parked. Tudor Rose Airport Parking will be responsible for the car only whilst driving it. Tudor Rose Airport Parking will not be liable for third party damage whilst the car is waiting at the terminals.

1b. A necessary brief inspection of your vehicle is normally carried out when you leave it with us. This is executed in good faith for the mutual benefit of both parties, alerting them to noticeable damage if weather conditions and cleanliness permit. Minor damage will not normally be recorded and accordingly Tudor Rose Airport Parking will not accept liability for such damage.

1c. A full inspection (noting all minor damage, but not small scuffs and scratches) is available on request at a supplementary charge. This full inspection does NOT cover engine, electrical or mechanical parts. Please arrive 10 minutes early if you wish this to be carried out.

1d. The Tudor Rose Airport Parking facility is equipped with ‘power start’ the anti-spike method of dealing with flat batteries. This enables us to start all vehicles without damaging modern vehicle electronics. If your battery is flat the driver will inform you when you call in on your return. Please specify if you do not wish us to use ‘power start’.

Delays
2a. Flight alterations resulting in returns between 2300hrs and 0500hrs will incur no extra charge unless the delay exceeds 6 hours beyond the scheduled time of arrival.

Long Delays
3a. Extra days of parking due to longer flight delays or any other cause (including return flight diversions) will be chargeable at the rate in force at the time, and may be subject to Clause 2a above.

3b. Cancellation or undue delay in arriving with the car for an agreed appointment when outbound (including no-shows), or in retrieving the car following the Customer’s return as agreed, is chargeable at the rate in force at the time. Customers must minimise any delay by advising Tudor Rose Airport Parking accordingly.

Payment
4a. All monies due for parking and for other services must be paid before the vehicle is released to the Customer.

4b. Tudor Rose Airport Parking reserves the right to apply to the DVLA for names and addresses where payment has not been made.

5a. Every vehicle in the care of Tudor Rose Airport Parking is subject to a lien for all charges and any other monies due or accruing from the customer to Tudor Rose Airport Parking. If the said lien is not fully satisfied by payment of all amounts due within 21 days of notice given by Tudor Rose Airport Parking of its intention to sell the vehicle in default of payment, Tudor Rose Airport Parking may sell the vehicle by auction or otherwise and may apply the proceeds of sale to all sums owing to Tudor Rose Airport Parking from the customer including expenses of the sale and parking charges accrued up to the point of sale at the rate in force at that time. Any balance will be held by Tudor Rose Airport Parking on behalf of the registered owner of the vehicle. Notice of Tudor Rose Airport Parking’s aforementioned intention shall be deemed to have been properly and sufficiently given by posting a written notice to the registered owner at their last known address.

5b. Furthermore the Customer is obliged to collect the vehicle within three calendar months from the inbound date of this agreement. The Company reserves the right to sell the vehicle if it is not collected within this three-month period and to deduct from the sale proceeds such amounts as are owing to the Company under this agreement. However, no such sale shall take place until the Company has sent a notice by recorded delivery to the Customer at the address given on this website or to the address of the registered owner at the last known address stating its intention to sell the vehicle. The Company shall sell the vehicle if, after 21 days from the dispatch of the notice, the vehicle has not been collected.

Your responsibilities to Tudor Rose Airport Parking
6. Special vehicles may be subject to an insurance surcharge. It is the Customer’s duty to advise Tudor Rose Airport Parking of this at the point of booking. Any liability for damage accepted by Tudor Rose Airport Parking will be limited to that of the Manufacturer’s standard UK design or specification.

7a. It is the Customer’s responsibility to leave the vehicle with the Chauffeur with all necessary means to enable the car to be driven away, re-started and returned safely.

7b. The Customer shall indemnify Tudor Rose Airport Parking and its staff against any fines levied due to the condition of the vehicle, or any loss or consequential loss occasioned as a result of the vehicle’s condition.

7c. The Customer must supply sufficient details when booking the service whether by telephone, facsimile, e-mail or online to allow identification of date, exact location e.g. terminal, time and vehicle (including trailers, which may not be accepted and will be chargeable in addition). If through insufficient or inexact details being given, no collection of the car takes place, then the Customer may apply for a refund on which a handling charge at the rate in force at the time will be made.

8. Tudor Rose Airport Parking will make its best endeavours to meet Customers and return cars on time, but cannot guarantee it. Customers must minimise any delay by advising Tudor Rose Airport Parking accordingly.

9a. No liability can be accepted by Tudor Rose Airport Parking for loose or valuable items left in the vehicle unless advised to Tudor Rose Airport Parking and accepted by Tudor Rose Airport Parking in writing before handing the vehicle over to Tudor Rose Airport Parking. This includes items left with the car keys. Tudor Rose Airport Parking will not be liable for any loss or any consequential loss pertaining to these items. No dangerous or illegal substances or anything that renders the vehicle dangerous in whatsoever respect shall be left in the vehicle.

9b. The customer should inspect the vehicle before taking possession of the vehicle, as claims for damage to vehicles cannot be considered once possession has been passed back to the customer.

9c. The Customer warrants that he is the owner of the vehicle or has the power to deal with the vehicle as if he were its owner.

Our Liability to You
10a. Every effort is made to make the Car Parks secure and to collect and deliver the vehicles safely. However Tudor Rose Airport Parking cannot guarantee the safety of vehicles nor their contents. Also, the Car Parks are open-air surface compounds. Accordingly, Tudor Rose Airport Parking cannot accept liability for damage to the vehicles or other property arising from acts of God or natural causes or any causes beyond the control of Tudor Rose Airport Parking.

10b. Tudor Rose Airport Parking or its employees will only accept liability where it is proved to have been caused by negligence, wilful act or default or breach of statutory duty of Tudor Rose Airport Parking. When liability is accepted by Tudor Rose Airport Parking, that liability will be restricted to the terms and conditions of Tradex Insurance Co Ltd scheme. Full details of the insurance scheme are available upon request. The scheme allows for Tradex Co Ltd's recommended repair network to start work immediately, conclude repairs rapidly to a high standard and include a free group B car for the period of repair up to 14 days, whichever is less. You may upgrade the replacement car or extend the period of hire at preferential rates at your own expense. Any deviation from Tradex Co Ltd's terms will be at your own expense. All claimants will make their best endeavours to minimise any loss. Claims of this nature will only be considered upon conclusion of the damage claim. In addition, the Company accepts no responsibility or liability for any damage however caused, resulting from or in connection with the seizure of the vehicle by the police, H.M. Customs & Excise or any other person lawfully authorised to do so.

10c. Clause 10b also applies to mechanical/electrical defects.

11. Tudor Rose Airport Parking reserves the right to refuse bookings without reason.

General
12. Tudor Rose Airport Parking reserves the right not to release the vehicle in the absence of acceptable identification.

13. Tudor Rose Airport Parking is not responsible for any consequential loss occasioned as a result of delay or failure to meet customers or return their vehicles as agreed.

These terms and conditions shall be governed by the laws of England.